Reach us

Contact Indy Drain Pros: Three ways to get a tech dispatched

Phone — fastest for emergencies (463) 331-0700 · live answered 24/7/365
Email — for quotes & non-urgent dispatch@inddraincleaning.com · reply within 1 business hour
Online form — schedule a visit Pick a window, describe the issue. We confirm dispatch.
Service hours

When we work

  • Monday – FridayOpen 24 hours
  • SaturdayOpen 24 hours
  • SundayOpen 24 hours
  • HolidaysOpen 24 hours
  • After-hours fee$0 — never
Service area

Where we dispatch

35+ Indianapolis-area neighborhoods and suburbs across Marion, Hamilton, Hendricks, Johnson, Boone, and Hancock counties.

Indianapolis, IN Central staging · dispatch averages 60-minute response

View all 35+ service areas →

Schedule online

Send a service request

Fill in the basics — name, neighborhood, and what's wrong. We'll confirm dispatch within the hour during business hours, or right back during emergencies.

Optional — for confirmation & receipt

For real emergencies (active sewage, basement flood), please call (463) 331-0700 instead — it's faster.

Contact & booking FAQs

Common questions about getting a tech on-site

Quick answers to what homeowners ask before scheduling. Don't see yours? Call (463) 331-0700 — that's why a real person picks up.

Call (463) 331-0700

What happens after I send the form?

Your request goes straight to our dispatcher. During business hours, you get a phone call back within an hour to confirm the visit window. For after-hours form submissions, you get a callback first thing — or sooner if you marked the request urgent.

Should I call or fill out the form?

For an active backup, leak, or anything you'd call an emergency — always call. Live dispatch picks up 24/7 and gets a truck moving in minutes. For scheduled work, quotes, or general questions, the form is just as fast.

Will I get a price over the phone?

For standard services (single drain clearing, kitchen sink cable, etc.), we'll give you the flat-rate range over the phone. For anything that needs diagnostics — sewer issues, recurring clogs, suspected pipe damage — we'll quote on-site after a free assessment.

Is there a cancellation or no-show fee?

No. Cancel up to the time the tech arrives at no charge. If we're already on-site and you decide not to proceed, we'll leave at no cost. The only thing we charge for is work you've approved in writing.

Do you work with insurance claims or property managers?

Yes. We provide detailed invoices with line-item descriptions, before/after camera footage when relevant, and direct billing arrangements for property management companies. Mention it on the form or call and we'll set it up.

What if I'm outside your service area?

Call us anyway — we often serve adjacent areas not formally listed. If we genuinely can't get there, we'll refer you to a local drain specialist we trust. We won't take a job we can't do well.

Active backup or flooding? Don't use the form — call (463) 331-0700 for live dispatch.

Available right now

Whatever the drain is doing — we can help today.

Phone is fastest. Form is also fast. Either way, you're talking to drain-only specialists who'll quote flat-rate before any work and verify the line is clear before leaving.

24/7
Live phone
~60min
Avg response
$0
Trip fee
$0
Cancel fee